1. Who We Are
CCCRES (Relive Realty LLC) provides free apartment locating services and real estate information for consumers throughout Texas. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or submit a form.
Questions? Contact us at hello@cccres.com. Mailing: Fort Worth, TX.
2. Information We Collect
We collect information in two ways:
Information you provide directly:
- Name — so we can address you personally
- Phone number — to contact you about your housing search by call or text
- Email address — to send you listings, availability updates, and follow-ups
- Housing needs — budget, bedroom count, desired city, move-in timeline, pet requirements
- Any message or notes you include in a contact or inquiry form
Information collected automatically:
- Page views and clicks via Google Analytics (anonymized)
- Browser type, device, and general location (city/region level, not precise GPS)
- Referring URL — how you arrived at our site
- Cookies and local storage — used to remember your preferences and improve your experience
We do not collect Social Security numbers, financial account information, or payment card data.
3. How We Use Your Information
We use the information we collect to:
- Respond to your housing inquiry and match you with suitable listings
- Send you availability, pricing updates, and move-in specials
- Contact you by phone, text (SMS), or email to discuss your housing needs
- Share relevant information with property managers or landlords to facilitate your inquiry
- Improve the Site and understand how visitors use our content
- Comply with applicable legal obligations
We will not use your information for purposes unrelated to real estate services without your consent.
4. SMS Communications & Consent
By submitting any form on CCCRES.com that includes your phone number, you consent to receive text messages (SMS/MMS) from CCCRES regarding your inquiry, available listings, and related real estate services.
Program name: CCCRES real estate inquiry SMS.
Message frequency: Frequency varies based on your inquiry. Message and data rates may apply depending on your carrier plan.
To opt out: Reply STOP to any text message at any time. You will receive one final confirmation message after opting out, then no further messages.
For help: Reply HELP to any text message or contact us at hello@cccres.com.
We do not sell or share your mobile phone number or SMS opt-in/consent with any third parties or affiliates for their marketing purposes. Mobile opt-in information is used only to send the messages you requested.
You are not required to consent to SMS as a condition of receiving our services. You may withdraw consent at any time by replying STOP.
5. How We Share Your Information
We do not sell your personal information to third-party marketers or data brokers.
We may share your information in the following limited circumstances:
- Property managers and landlords — when you inquire about a specific apartment or home, we may share your contact details and search criteria with that property to facilitate your request
- Service providers — we use trusted tools to operate our business, including Twilio (SMS delivery), email providers, analytics, and our CRM platform. These providers process data on our behalf and are contractually required to protect it. They do not receive your data for their own marketing purposes.
- Legal requirements — if required by law, court order, or government authority
- Business transfers — if CCCRES is acquired or merged, your data may transfer as part of that transaction
6. Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to:
- Remember your search preferences and filters
- Analyze traffic and page performance via Google Analytics
- Support advertising features (Google Ads conversion tracking)
You can control cookies through your browser settings. Disabling cookies may affect some Site functionality. To opt out of Google Analytics tracking, visit tools.google.com/dlpage/gaoptout.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purpose for which it was collected — typically for the duration of your housing search and for a reasonable period afterward in case you re-engage. You may request deletion of your data at any time by contacting us at hello@cccres.com.
8. Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
10. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, email hello@cccres.com. We will respond within 30 days.
11. Third-Party Links
Our Site may contain links to third-party websites (property listings, mortgage calculators, map services). This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party site you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after any changes constitutes acceptance of the revised Policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
You may also review our Terms of Service.